Career Overview

About Career

Role & Responsibilities in the Operations Sector

An operations professional handles diverse roles based on the industry and job position. Typical responsibilities include:

• Managing Supply Chain: Oversee the movement of goods from suppliers to customers, ensuring timely deliveries.
• Process Optimisation: Identify and implement improvements in business processes to increase efficiency and reduce costs.
• Inventory Management: Monitor inventory levels to maintain a balance between demand and supply while reducing waste.
• Quality Control: Ensure that products and services meet quality standards through regular checks and process adjustments.
• Team Coordination: Lead and manage cross-functional teams to ensure smooth operations across different departments.
• Logistics Management: Coordinate transportation and storage of goods, ensuring cost-effective and timely delivery.
• Budgeting & Cost Control: Monitor operational budgets and control costs to achieve financial efficiency.
• Risk Management: Identify potential risks in operations and implement strategies to mitigate them.
• Customer Service Management: Handle customer complaints and feedback to ensure high satisfaction and retention rates.
• Data Analysis & Reporting: Use data analytics to evaluate operational performance and prepare detailed reports for management decision-making.

What are the Skills Required for Operations?

Below is a list of essential skills for Operations

• Analytical Thinking: Ability to assess processes and solve operational challenges logically.
• Leadership Skills: Capability to lead teams and coordinate activities effectively.
• Problem-Solving Skills: Quick and efficient in finding solutions to operational bottlenecks.
• Communication Skills: Clear communication with teams, vendors, and management.
• Time Management: Prioritising tasks to meet deadlines efficiently.
• Organisational Skills: Managing multiple tasks and resources systematically.
• Decision-Making Ability: Making strategic choices that positively impact operations.
• Technical Proficiency: Knowledge of operations management tools and software.
• Attention to Detail: Ensuring accuracy and quality in all operational processes.
• Adaptability: Ability to adjust to changing market demands and operational challenges.

What are the Career Opportunities in Operations?

Salary Potential in the Operations Sector

Operations careers offer competitive salaries depending on experience:

• Entry-Level: According to a Glassdoor report, the salary ranges between ₹3 LPA and ₹5 LPA.
• Mid-Level: According to a Glassdoor report, the salary ranges between ₹6 LPA and ₹10 LPA.
• Senior-Level: According to a Glassdoor report, the salary ranges between ₹12 LPA and ₹20+ LPA

Navigation Towards Becoming a Operations Manager?

• Complete your Online BBA in Operations Management with a strong academic focus.
• Gain internship or entry-level experience in operations, logistics, or supply chain roles.
• Develop key skills like leadership, communication, process management, and analytical thinking.
• Pursue additional certifications like Six Sigma, PMP, or Supply Chain Management to strengthen your profile.
• Build a strong professional network through industry events, LinkedIn, and connections with alumni.
• Apply for entry-level operations roles such as Operations Executive or Analyst.
• Gain hands-on experience by working on diverse projects across operations and logistics.
• Take leadership initiatives within teams to demonstrate management capabilities.
• Consider pursuing an Online MBA or advanced diploma for further career growth.
• After 2–5 years of experience, transition into an Operations Manager role, leading teams and optimising processes.